Enterprise Relationship Management (ERM) Spotlight

Just a couple of weeks to go until we unveil our latest product, Enterprise Relationship Management (ERM) at our in-person event in London! Spots are limited; secure your seat by clicking here.

Peppermint will be bringing key relationship management features to our Client Engagement with the introduction of who knows who, relationship health and trend indicators, to effortlessly help you maintain and strengthen exceptional relationships with your clients. 

What can Enterprise Relationship Management do for you?

Feature Spotlight: Who knows Who and Relationship Strength 

√ Understanding clients and stakeholders has always been challenging. Using our proprietary algorithm, ERM enriches your users' understanding of the internal and external relationships within their contacts' network.

√ Not only will users be able to see relationships within their contacts network, they can also gauge the strength of those relationships. This insight empowers users to make data-driven decisions for their business.

√ Our ERM solution is highly configurable. Weightings and bandings can be changed so that it works for each individual organisation. Our user-friendly interface simplifies the customisation process for ERM administrators, enabling them to align the system with your business's specific requirements effortlessly.

√ We will empower users to 'confirm' their relationship scores with contacts. This feature adds extra context to relationships beyond the automated engagement score.

√ We can seamlessly integrate your historical relationship data into your ERM system, empowering your organisation to leverage valuable past interactions for informed decision-making and enhanced client relationships.

As Emma France, Peppermint’s Product Manager for ERM, states, “We aimed to create an ERM solution tailored for law firms that seamlessly integrates into their workflows, as well as being straightforward and easy to use. We are proud to say we've accomplished just that."

You can witness the full potential of Peppermint’s upcoming solution on the 24th of April in London for our ERM & AI Innovation in-person launch event. Spots are limited, register here.