Customer Services
The legal market is complex and diverse. At Peppermint, we recognise that enabling every member of a firm to achieve their objectives sets them up for success in delivering brilliant service to their clients and meeting their commercial goals.
Dedicated to your success
We’re committed to providing a first-class service to your business and your people. Following implementation, we will provide you with ITIL-aligned support services, a focused and dedicated customer success manager, and a responsive support team.
Meet the customer success team
Neil Henderson
Director of Operations
Lindsey Fox
Customer Success Manager
Emma Van Zyl
Customer Success Manager
Kirsten Froise
Customer Success Manager
Collaborative Innovation
Peppermint recognise that our clients are the best source of innovation in the legal market. We ensure that customers benefit from developments that our community drives. This model of working changes the way legal software is delivered by creating a community approach to legal software development and the legal services.
Professional Services
Our professional services team will enable you to develop practical and cost-effective legal services upon our highly flexible platform. We use a proven Agile delivery model to deliver services effectively and improve time to value for our customers.
Managed Services
We set high standards for the availability, security and performance of our solutions, leveraging the capabilities of Microsoft’s Cloud. Our Managed Services team actively monitors these standards to make sure that you get the most value.